Disability Benefits

Finding Capita PIP in Northampton

Today I had a Medical Assessment with Capita for my Personal Independence Payment (PIP) review. As I spent some (a lot of) time researching their location in Northampton and have now been there,  I thought it might be helpful to share directions to and how to find Capita PIP at Charles House in Derngate Northampton and parking information.

I will blog separately about my experiences of the PIP Medical Assessment process.

The Northampton address for Capita PIP Medical Assessments is:

Capita PIP
Charles House
61-69 Derngate

Unfortunately I found that Google Maps has Charles House in slightly the wrong place; closer to the town – between Hazelwood Road and Castilian Street, which it is not! This is also the location showing on Capita PIP website

Capita PIP Charles House Northampton
Charles House Northampton

Charles House is a modern office building occupied by a number of companies including Reed Employment Agency who have advertising on the outside of the building.

Charles House is on Derngate opposite Scholars Court and between Hazelwood Road and Bedford Place

Capita PIP Northampton location map

I have got the location added to google maps now , so this is the google map link for Capita PIP in Northampton


There is no car park at the building but I found there was plenty of street parking available nearby when I attended at 1pm on a Friday.

The road adjacent to the building is Hazelwood Road, which has a lot of street parking spaces for up to 2 hours. Disabled badge holders do not pay.  However Hazelwood Road is a one way road with no entry from Derngate. So the route we took was to come into Northampton on the Bedford Road (A428),  turn right at the lights towards the hospital onto Cheyne Walk (A5123), then left at the next lights onto Spencer Parade, which becomes St Giles Street, then left again onto Hazelwood Road.  there is parking all along Hazelwood Road, including bays at the end on both sides. I used the address 7 Hazelwood Road, Northampton NN1 1LJ for our satnav

Once you have parked,  walk up to the end of  Hazelwood Road (same way as one way) to Derngate and turn left and you are outside Charles House.

I know there is a public car park at the bottom of Albion Place, but it is a steep hill to walk back up.  There was also signs for a public car park on Hazelwood Road, but I didn’t check it out.


Charles House is accessed via a communal door on the lower ground floor. There are some rather steep steps ( 5) down or a ramp to access the front of the building.

Access to the building is made via intercom and Capita was clearly marked on the intercom panel.  Capita then occupied offices immediately on the left on the entrance floor.

I have written this post because my anxiety means I have to know exactly where I am going and parking arrangements and what building looks like etc. Sometimes I will visit a new location before my appointment day. But I have recently been using google maps and street view to identify places and gain clarity to ease my anxiety

I hope this is helpful and if you are attending a PIP medical assesment my thoughts are with you

Best wishes


5 replies on “Finding Capita PIP in Northampton”

That’s brilliant you have shared this information as my assessment is next Wednesday and I hadn’t a clue where it was, don’t know Northampton as I am from rushden. I get anxious if I don’t know where I am going and I can’t walk too far especially small businesses inclines and steps is a struggle. Luckily my friend is taking me and coming in with me which I assume and hope is allowed as I will be so stressed out.

I am glad this is useful for you. Yes you can definitely take someone with you, don’t forget your medication list and any consultant/doctor letters, ID. I hope your Anxiety is not really bad and assessments goes ok. Best wishes

The trip to Capita House to review my sons Schizophrenia causes him high levels of anxiety and makes his illness worse. He panics that they will remove his benefits and although we went to appeal last time he says he cannot go through the stress of this again as he felt he was being interrogated as a criminal! why can’t they take the word of Doctors Schiatrists and the Mental Health Team!
ANGRY MUM!!!!!!!!!

Found your info very useful as taking my wife for her assessmet in a couple of days. My wife has MS and is bipolar….as far as I know MS dosnt get better…surely a visit every year for assessment is just lining Capitas pockets. If this trip is as bad as O expect it to be I will be writing to my MP…syrely there are places with parking facilitie for people who CLEARLY HAVE DISSABILITIES…or am the stupod person here?

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